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Trion Takes Action Against the Login Queues

By on Jun 14, 2013 at 9:36 am, in Buzz, RIFT  |  Comments: 13 comments

deepwood queue

The long login queues on most RIFT shards continued last night during peak hours. Many players had to wait hours if not longer in order to log in. Trion had been keeping a close eye on the situation previously but after last night’s queues, there was little choice but to finally take action and make a few changes. The first huge change that was made last night was the conversion of Icewatch into a Trial Shard.

What this means is that players on Icewatch will be forced to transfer their character(s) for free at their earliest convenience to one of the other shards in the European cluster. Until they do so, their characters will be only be able to access Meridian/Sanctum. The good news is that there are two new EU English PvE shards to choose between: Gelidra and Zaviel. Both of these shards will also be a part of the same cluster along with the other European shards. The 7-day transfer limit will also be removed to help folks make the switch.

This conversion surprised and upset quite a few players overnight as guilds needed to be transferred and longtime Icewatch fans had to pack their bags and choose new names and shards with not much notice beforehand. Elrar explained the reasoning behind the short notice last night and reassured players that this was ultimately the best decision since opening up a new server cluster would cause players to be unable to easily join cross-shard groups and dungeon/warfront teams.

Daglar and the Trion team were also keeping an extremely close eye on our North American shards overnight. Late last night, Daglar said, “The odds of opening more servers tomorrow are getting higher and higher. I’ll be reviewing the data again in the morning. Sorry for the queues folks, but opening shards isn’t something we will do lightly.” He followed up with this:

Originally posted by Daglar (Source)

I just got off the phone with our engineering director. The proposed plan that we are going to be reviewing and finalizing in the morning for North America is to split the existing shards into two clusters and add an additional shard to each of those clusters.

To give you guys a little background, our current population limits are more related to the total number of users in a cluster as opposed to on an individual shard. By splitting it into two healthy clusters we may be able to greatly increase the number of users on a per shard basis.

We will also be reviewing Europe and determining how to further address the issues there.

From the looks of it, today may be a busy day.

Laura Hardgrave

Laura Hardgrave

Laura is the Editor-in-Chief for Junkies Nation. When she's not writing long editorials or fighting apostrophe errors, she enjoys exploring multiple MMORPGs, getting inspiration for more long editorials, distracting big snarly things for her friends, and writing LGBT science fiction/fantasy.
  • Ryxka

    This is good news for both the players and Riot. Those that are qq’ing about clinging to a shard with a huge que need to seriously get over it. If they are in a guild then they have a website up somewhere with everyones name and can communicate the move to another server. No on is going to get lost. Riot needed to think of their old and new players as a whole and this is what was best for all of us.

    • Joe Velazquez

      Do u mean Trion? RIOT is the company that owns LoL!

      • Ryxka

        yeah sorry was half asleep writing this had a late shift lol

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  • Y8 Games

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